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Consumer behaviour
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481	Journal of Marketing Management June 2014, Vol. 2, No. 2, ppISSN: Print), Online) Copyright © The Author(sAll Rights Reserved. Published by American Research Institute for Policy D Add to Reading List Source URL: jmm-net.com Language: English - Date: 2014-09-07 10:45:36 Customer satisfaction Service quality SERVQUAL Online shopping Conjoint analysis Customer Business Marketing Consumer behaviour
482	MESSAGE AND METHOD: GETTING THE BEST RETURN ON YOUR MARKETING DOLLARS Samantha Koon University of Illinois Add to Reading List Source URL: jhawkins54.typepad.com Language: English - Date: 2015-03-11 16:53:42 Marketing analytics Management Decision making Consumer behaviour Marketing Decision theory Business
483	DecemberIowa Communications Network Fiscal Year 2014 Performance Report 1 Add to Reading List Source URL: www.dom.state.ia.us Language: English - Date: 2015-01-23 16:15:32 Iowa Communications Network Consumer behaviour Customer satisfaction
484	By Peter Meyer Peter Meyer is the author of 100 articles and three books. His most recent book: is “Creating and Dominating New Markets”. He has had articles in The Wall Street Journal, The Canadi Add to Reading List Source URL: www.westga.edu Language: English - Date: 2013-03-12 10:03:15 Customer satisfaction Kano model Service-profit chain Business Consumer behaviour Marketing
485	Microsoft Word - Keyes february15 events press release revised Add to Reading List Source URL: www.stancounty.com Language: English - Date: 2015-01-30 18:27:10 Human development Marketing Tween Childhood Consumer behaviour Demographics
486	Journal of Marketing Management December 2014, Vol. 2, No. 3 & 4, ppISSN: Print), Online) Copyright © The Author(sAll Rights Reserved. Published by American Research Institute for Add to Reading List Source URL: jmm-net.com Language: English - Date: 2015-02-16 18:05:06 Consumer behaviour Relationship marketing Customer Market segmentation Brand Business marketing Societal marketing Brand equity Marketing Business Sales
487	WHITE PAPER 28 THE CONVERSION OPTIMIZATION AGENCY™ Add to Reading List Source URL: sq1.com Language: English - Date: 2015-05-06 11:50:02 Business intelligence Consumer behaviour Customer engagement Conversion optimization Predictive analytics Web analytics Wunderman Coupon Marketing Business Internet marketing
488	Trends in Customer Service Multi-Channel Edition November 2012 Sumair Dutta Add to Reading List Source URL: voxeo.com Language: English - Date: 2013-02-22 10:31:53 Consumer behaviour Customer experience Customer satisfaction Customer retention Customer service Loyalty business model Customer engagement Voice of the customer Call centre Marketing Business Customer experience management
489	Abhinav International Monthly Refereed Journal of Research In Management & Technology Volume II, January’13 ISSN – Add to Reading List Source URL: www.abhinavjournal.com Language: English - Date: 2013-12-17 06:23:55 Technology Economy of India Customer satisfaction Aircel Bharat Sanchar Nigam Limited Service quality Customer retention Customer Bharti Airtel Mobile phone companies of India Business Consumer behaviour
490	Web Appendix 1 Web Supplement to Could Making Banks Hold Only Liquid Assets Induce Bank Runs? by James Peck (The Ohio State University) and Karl Shell (Cornell University): Appendix Add to Reading List Source URL: www.karlshell.com Language: English - Date: 2010-04-06 19:05:26 Mathematical optimization Consumer behaviour Operations research Consumption smoothing

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